Q: I forgot my User ID
Please click onForgot User IDand enter the email used to register for your account. You'll receive an email with your Login ID shortly.
Q: I forgot my password
Please click onForgot Passwordenter your login ID and registered e-mail. An e-mail, including a URL link will be sent to you. Please click the link to reset your password.
Q: I just finished registering on your website, but I can't log in.
Have you received our email confirming your registration? Please check your email (including spam and junk) and click on the link found in the email to confirm your account. If you still haven't received the email, please call Customer Service at 800-681-7475 x 350.
Q: I configured the part numbers on your site, but the quotation is bringing up errors.
Please check the box that says "I want MISUMI Customer Service to check this record and give us a solution".
Q: Why is my order shipping to the wrong address even though I added a new one?
MISUMI Customer Service needs to register all new shipping addresses. We will send an updated confirmation once completed.
Still need help? We're here for you!
Customer Service :
(800) 681-7475 (Toll Free)
(847) 843-9105
Mon-Fri 7am-9pm | Sat 7am-3pm (EST)